Terms of Service

1. Acceptance

By signing up for or using ClientOS (“the Service”) you agree to these Terms. The Service is provided by JVANET PTY LTD (“we”, “us”), an Australian company. If you do not agree, do not use the Service.

2. Your account

• You must provide accurate registration information and keep your credentials secure.
• You are responsible for activity under your account, including team members you invite.
• You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.

3. Acceptable use

You agree not to:

• Use the Service for unlawful purposes, including processing stolen, fraudulent, or unauthorised data.
• Reverse-engineer, scrape, or systematically extract data beyond what your subscription permits.
• Interfere with the Service’s integrity, availability, or security (e.g. denial-of-service, unauthorised access).
• Upload content that is unlawful, infringing, defamatory, or discriminatory.
• Resell or sublicense the Service without our written consent.

4. Subscriptions and billing

• Paid plans are billed monthly via Stripe. Prices are listed on /pricing in USD. The price includes any applicable tax.
• Subscriptions auto-renew until cancelled. You can cancel at any time from your account; cancellation takes effect at the end of the current billing period.
• Refunds are available within 14 days of initial purchase if you have not used the Service in good faith. After 14 days, refunds are at our discretion.
• We may change pricing with 30 days’ written notice. Price changes do not affect the current billing period.

5. Your data

You retain ownership of data you upload (boards, items, files). We hold a limited licence to host, process, and display that data solely to operate the Service. See our Privacy Policy for how we handle personal data.

6. Service availability

We aim for high uptime but do not guarantee uninterrupted availability. The Service is provided “as is” without warranties of any kind, express or implied. We may schedule maintenance or release updates that temporarily affect availability.

7. Limitation of liability

To the fullest extent permitted by Australian Consumer Law, our total liability for any claim arising out of or related to the Service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or data.

Nothing in these Terms excludes consumer guarantees that cannot be excluded under the Australian Consumer Law.

8. Termination

We may suspend or terminate your access if you breach these Terms, with or without notice for severe violations (e.g. fraud, security threats). We’ll provide reasonable notice and an opportunity to remedy lesser breaches. You can terminate your account at any time from settings.

9. Governing law

These Terms are governed by the laws of Queensland, Australia. Disputes will be resolved in the courts of Queensland, Australia, unless required otherwise by your local consumer-protection law.

10. Changes to these Terms

We’ll update this page when terms change. Material changes will be notified by email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

11. Contact

Questions? Email hello@jvanet.com.